Terms of Service

Last updated: 1 June 2026

These terms govern your use of Regularly, operated by rankONE Pty Ltd (ABN 99059027388) (“Regularly”, “we”, “us”). By creating an account or using the service, you agree to these terms. If you are agreeing on behalf of a business, you confirm you are authorised to do so.

The service

Regularly provides digital loyalty cards for businesses (“venues”), delivered to the wallets of their customers. We provide the tools; each venue runs its own loyalty program and sets its own rewards.

Accounts

You are responsible for your account and for keeping your login secure. You must provide accurate information and keep it up to date. You must be at least 18 years old to create a venue account.

Subscription and billing

• Regularly is offered on a subscription basis at AUD $20 per month.
• New venues receive a 14-day free trial. No card is required to start the trial.
• Subscriptions are billed monthly in advance through Stripe and renew automatically until cancelled.
• You may cancel at any time; access continues until the end of the current paid period.
• Except where required by the Australian Consumer Law, fees already paid are non-refundable.
• We may change pricing on reasonable notice. Changes do not affect the period you have already paid for.

Acceptable use

You agree not to:

• Use Regularly for any unlawful purpose or to send unlawful messages.
• Collect or use customer information in breach of privacy or spam laws.
• Attempt to disrupt, reverse engineer or gain unauthorised access to the service.
• Resell or sublicense the service without our written agreement.

Venue responsibilities

As a venue, you are responsible for your relationship with your own customers. This includes collecting their information lawfully, obtaining any consent needed to send them messages, honouring the rewards you advertise, and complying with your own legal obligations. You appoint Regularly to process customer information on your behalf to provide the service.

Customer data

Information about a venue's customers is handled in accordance with our Privacy Policy. We keep customer data minimal and do not sell it.

Intellectual property

We own the Regularly platform, branding and software. You own your own content, such as your venue name, logo and reward details, and you grant us the licence needed to display and operate them within the service.

Availability

We aim to keep Regularly available and reliable, but we do not guarantee uninterrupted service. We may update, change or remove features over time.

Consumer guarantees

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. To the extent permitted by law, all other warranties are excluded.

Liability

To the maximum extent permitted by law, and subject to the consumer guarantees above, we are not liable for indirect or consequential loss, and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim arose.

Termination

You may stop using Regularly and cancel at any time. We may suspend or terminate access if you breach these terms or use the service unlawfully. On termination, your right to use the service ends.

Governing law

These terms are governed by the laws of Victoria, Australia, and you submit to the courts of that state.

Changes to these terms

We may update these terms from time to time. We will post the updated version here and change the “last updated” date above. Continued use after a change means you accept it.

Contact

Questions about these terms? Contact us at support@regularly.com.au.